Biomass Boiler Servicing

Many other brands. Give us a call to discuss further.
 Service recommended every 3000 hours.
Tailored packages to suit you
We know that each biomass installation is unique so our service and support options allow you to build up a service package to suit you, taking into account the boiler operation and fuel type.
Our “standard” biomass service packages includes access to our technical helpline, two annual visits (including one full service and  one combustion check) plus discounted labour and spare parts. Any further bolt-on options can be added as required ensuring you only pay for what you need.
If you run your boiler all year round a high usage contract may be applicable to cover the hours your boiler will be operational per annum.
Our major biomass service includes:
 (every 3000 run hours or annually whichever is sooner)
• Inspect and clean heat exchanger (clean on non-HVA systems)
• Inspect boiler access door seals and replace as necessary
• Inspect hearth / grate elements
• Inspect boiler exhaust system
• Inspect mechanical seals
• Inspect refractory linings
• Inspect ignition device (where applicable)
• Lubricate and adjust all running gear (drive chains and bearings)
• Clean heat exchanger
• Check all control system power terminal integrity
• Check all panel hardware integrity
• Ensure safety systems are fully operational
• Test, run and check operation of all boiler systems
• Record and report all findings, settings and any future replacement requirements
• Flue Cleaning is available – ( after a quote has been issued and agreed ) *
• Fuel storage and associated auger cleaning providing the fuel is at level to be able to carry out works
Combustion check includes:
• Investigate fault log
• Carry out a combustion check
• Test, run and check operation of all boiler systems
Following each service visit our engineers will complete a full maintenance report detailing any observations, repairs or adjustments made  – ensuring you can build up a full service record for your system.
The service frequency for your boiler is detailed in the operations and maintenance manual supplied with the boiler. Should the boiler be running more than the estimated hours, the boiler installer will advise of any amendments required to the agreed service plan. Please remember that before any planned service work can be carried out it is important that the boiler is allowed to cool down for a period of 24 hours to ensure a safe working environment

We also offer service contracts

We also offer service contracts to our customers who are wanting a fixed price contract.

We also can offer a breakdown call out response time of 48 hours within 50 mile radius, For those whom need it the most i.e care homes, garden centres.

Frequently Asked Questions

For more information take a look at our FAQ page.